Frequently Asked Questions
Before contacting us, please browse our FAQ.What is included in the rent?
We include water, sewer and trash, as well as hi-speed internet and cable. The tenants pay other utilities, including Rocky Mountain Power and Questar Gas. Usually, one of the tenants will put a utility into their name and collect payment from the other tenants. Utilities typically average between $20.00 and $30.00 a month per person, depending on how many people are in an apartment, and time of year.
Can I make monthly payments?
You can have a monthly payment plan. To have a monthly payment plan, inform the manager before you move in that you would like monthly payments. A parent, guardian, or other responsible person must sign a guarantor document. This means that someone else is going to make sure that the rents are paid if you do not pay your rent. Monthly payments will also have an added charge of $50.00 per semester.
What if I am waiting for financial aid? Do I have to pay before I move in?
If you are receiving financial aid or a scholarship that will pay for your housing, you must provide documentation from the financial aid office. The financial aid office has their own form that will give us the information we need. We expect that financial aid will be available by the end of the first week of school. If we haven’t received your payment within that time, you will need to make the regular payment or some other arrangement until your financial aid becomes available.
How much is the deposit and how much of it is refundable?
The deposit is $350.00, $150.00 of which is non-refundable at any time. The deposit must be received in our office within 10 days of submitting your application. It can be paid in cash, money order or other certified funds. We also accept credit card transactions, but will add a 3% service charge to cover bank fees. When you move in, the deposit will be held as security against any damages or cleaning that is required above and beyond the $100.00 non-refundable portion.
Procedures for getting your deposit back after you move out are in the contract. If you change your mind about living at Stonebrook before the beginning of your contract, you must inform the manager two weeks before the semester begins.The refundable portion will be returned in a timely manner.
What are the terms of the contract? Can I sell my contract?
The contract runs from the beginning of Fall semester to the end of finals week in Spring semester. Contracts have to be signed for the full term, unless you are coming to the apartments in the Spring semester. If you need to leave the apartments for some reason, like getting married, a mission, or some other thing, you must sell your contract. To sell your contract, you must inform the manager that you need to sell your contract and then find someone to replace you.Make sure you find someone who is going to pay on time and completely, because you can still be held responsible for the contract if the terms aren’t fulfilled.
What are the apartments like? What furnishings are included in the apartment?
Each apartment has three bedrooms with a private bathroom and a walk-in closet. Any bedroom in the apartment can be a shared room or a private room. You will share the living room and kitchen with the other tenants. Each bedroom comes furnished with a twin-sized pillow top mattress for each tenant.There will also be a dresser, nightstand, built-in desk, and a chair.Your bedroom will have an internet connection and a cable jack.The apartment comes with a couch, and all major appliances, including dishwasher, microwave, washer and dryer. You should provide any other furniture, small appliances, and personal items like linens and computers.
How many apartments are in the complex? Are there any other amenities?
We have 24 apartments in the complex. In addition to housing, we have a hot tub that is open year-round.
How far is the apartment from SUU campus?
We are located at 180 N College Way, just under a mile from campus.
Do I have to be an SUU student to live at Stonebrook?
The majority of people who live here are students at SUU, but there are several tenants who are not. Some people are just working. Others are going to a trade school, like Evan’s Hair College or one of the Massage therapy schools. All the residents in the complex are single, in the college age group.
How many people are in an apartment? Can I request my own roommates?
We try not to put more than 5 people in any apartment. You can select your own roommates by submitting their names on your application. If you request a roommate, that person must also request you as a roommate when they apply.Roommate assignments are generally completed before August 1st, so that we can send you a letter about who your roommates are before you come for school.
What are the move-in dates? Can I move in early?
We generally open up for move-ins the week before school starts to accommodate those who must attend SUU’s orientation week. It is best to make an appointment for checking in, so that you know your apartment is ready when you get there. You can move in early, but you will be charged for whatever time you are there early at a prorated amount.
What are the rules and policies of the complex?
The rules and policies are found in the lease and in the lease summary.